The United horror stories keep coming out of the woodwork. After the internet exploded over a viral video showing a man being forcibly dragged from his seat on a United flight last weekend, another passenger has taken to Medium to share his horrible experience with the airline.
Trey Harris' tale of inhumane customer service and unreasonable responses left him frustrated and upset — enough so he wrote a lengthy post Thursday about the incident, which happened at the beginning of last month.
Harris' honeymoon was nearly ruined when United barred him from bringing his "previously-approved, DOT & TSA-allowed mobility device," a Segway miniPro, on board his flight from Newark to San Diego, where the couple had planned to board a cruise. Harris says in the post he has spondylitis, a type of autoimmune spinal arthritis, which can make walking difficult. Read more...
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